An estimated 30.3 million people have diabetes
(9.4 percent of the U.S. population)
Team-Based Patient Engagement Strategies
to Support Diabetes Management
Audience:
QI professionals who are seeking ways to develop patient engagement policies grounded in behavioral health theory at various levels of the primary care continuum.
Interested participants must work for an FQHC in Region VIII (CO, UT, WY, MT, ND, SD).
QI professionals are encouraged to invite the following staff members each week:
Session 1: Front desk staff or leadership
Session 2: MA, RN, or LPN staff or leadership
Session 3: Specialist roles (patient educator, certified diabetes educator, registered dietitians, or other educator roles within the health center) or leadership
Session 4: Care Coordinators/Case managers or leadership
Session 5: Providers or leadership
Commitment:
Five weekly ECHO sessions held virtually
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ECHO SESSION 1
Applying behavioral health theory in the front office role: Engaging patients in their care at reception
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ECHO SESSION 2
Applying behavioral health theory to the MA role: Engaging patients at clinical intake
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ECHO SESSION 3
Applying behavioral health theory in the specialist roles: Engaging patients through Diabetes-specific care
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ECHO SESSION 4
Applying behavioral health theory to the care coordinator role: Continuing to engage patients outside of the clinic
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ECHO SESSION 5
Developing theory-based policies across the continuum of care
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