An estimated 30.3 million people have diabetes

(9.4 percent of the U.S. population)

This series is presented in partnership with the Community Health Association of Mountain Plains States (CHAMPS), Rocky Mountain Public Health Training Center (RMPHTC), and Extension for Community Health Outcomes (ECHO) Colorado.

In this series, health center Quality Improvement (QI) professionals from Region VIII Federally Qualified Health Centers (FQHCs) will discuss behavioral health theory and apply it to policies for clinic support staff roles/responsibilities to improve patient engagement across the continuum of care.

Team-Based Patient Engagement Strategies
to Support Diabetes Management

Audience:

QI professionals who are seeking ways to develop patient engagement policies grounded in behavioral health theory at various levels of the primary care continuum. 
Interested participants must work for an FQHC in Region VIII (CO, UT, WY, MT, ND, SD).

 

QI professionals are encouraged to invite the following staff members each week:

Session 1:  Front desk staff or leadership

Session 2:  MA, RN, or LPN staff or leadership

Session 3:  Specialist roles (patient educator, certified diabetes educator, registered dietitians, or other educator roles within the health center) or leadership

Session 4:  Care Coordinators/Case managers or leadership

Session 5:  Providers or leadership

Commitment: 
Five weekly ECHO sessions held virtually

  • ECHO SESSION 1

    Applying behavioral health theory in the front office role: Engaging patients in their care at reception

  • ECHO SESSION 2

    Applying behavioral health theory to the MA role: Engaging patients at clinical intake

  • ECHO SESSION 3

    Applying behavioral health theory in the specialist roles: Engaging patients through Diabetes-specific care

  • ECHO SESSION 4

    Applying behavioral health theory to the care coordinator role: Continuing to engage patients outside of the clinic

  • ECHO SESSION 5

    Developing theory-based policies across the continuum of care

Other Current and Upcoming ECHO Series

We are always expanding our ECHO series topics. Click here for email notifications of all future ECHO series as they are added.

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